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Terms of Service

Last Updated: October 2023

No confusing legalese. Just clear expectations for how we work together.

1. The Free Discovery Call

Our 30-minute discovery call is exactly that—free. Booking a call does not obligate you to purchase any services, nor does it create a formal consulting agreement between us. It is simply a conversation to see if AI can help your business.

2. Hiring Us

If we decide to work together after the discovery call, we will draft a separate, plain-English Statement of Work (SOW). That document will outline the exact scope of the project, timelines, and costs. You are never billed for anything unless you have explicitly approved and signed an SOW.

3. Website Usage

By using this website, you agree not to do anything malicious (like attempting to hack our forms or steal our content). The content on this site—including text, layout, and graphics—is owned by Upstart Innovation and should not be copied or repurposed without our permission.

4. Outcomes and Liability

We provide strategic advice and implementation services based on our expertise in AI. However, every business is different. We cannot guarantee specific financial returns or metrics. We are partners in your growth, but we are not liable for business losses or operational disruptions that fall outside our direct control.

5. Contact Us

If you have any questions about these terms or how we operate, we are always happy to clarify.

Email: support@upstartinnovation.com

Upstart Innovation

Helping business owners harness AI practically, affordably, and without the tech overwhelm.

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